We might want to change our Jira service desk so that anyone could send a request without having to login as user first. Is there any functionality that can reduce risk for bots to send in request? Like a "I am not a robot"-function? And if so, how do we activate this feature?
There isn't anything in place for this. They are developing a solution to restrict by domain but don't believe it has rolled out as yet.
Here is the suggestion I was referring to and it is still in progress - JSDCLOUD-868 - Include Domain Level Restrictions for Service Desk Public Signup
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