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Content of shared dashboard will not be displayed

Klaus.Hasslinger June 23, 2023

Hello,

I shared a dashboard with a user but he see the dashboard, can open it but he can´t see any content. Was is wrong from the configuration?

Thanks in advance

best regards

Klaus


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1 answer

2 votes
Trudy Claspill
Community Champion
June 23, 2023

Hello @Klaus.Hasslinger 

Welcome to the Atlassian community.

The user needs to have access to view the content of the projects referenced in the filters of your gadgets. Does the user have permission to see the content of the "CEE" project?

Klaus.Hasslinger June 23, 2023

Hello Thanks for your feedback, could you share with me please a screenshot for the right settings?

Thanks in advance

best regards

Klaus

Trudy Claspill
Community Champion
June 23, 2023

What type of project is the "CEE" project? Is it a Team Managed project or a Company Managed project?

If it is a Company Managed project you need to look at the Permission Scheme assigned to the project, and ensure that the user is a member of a Role or User Group that is granted the Browse Projects permission.

The Permission Scheme information can be seen under Project Settings > Permissions for that specific project.

Screen Shot 2023-06-23 at 3.24.25 PM.png

 

If the project is a Team Managed project, then the user's access depends on the Access setting for the project and the Role assigned to the user. For more information on managing user access for Team Managed projects refer to

https://support.atlassian.com/jira-software-cloud/docs/next-gen-permissions/

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