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Connect JSM to Prometheus

Matt Richards
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June 16, 2025

I am attempting to follow the steps in this document:

https://support.atlassian.com/jira-service-management-cloud/docs/integrate-with-prometheus/#Add-a-Prometheus-integration

But I do not know how to "Go to your team’s operations page" in JSM. Do any of you kind folk know how?

I do know how to do this in Compass, but the "Operations" section of the left nav is blank.

Any help is appreciated!

2 answers

0 votes
Marc - Devoteam
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June 17, 2025

Hi @Matt Richards 

This is only possible when you have a JSM premium or enterprise subscription.

Free and standard tiers of JSM don't support this integration.

This is also stated on the documentation page you are mentioning.

Matt Richards
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June 17, 2025

I dont see where it states that I can't do a unidirectional, team based implementation on the free plan.

0 votes
Ahmed Arslan
Contributor
June 16, 2025

image_2025-06-17_055147210.pngHi Matt,

 

Are you not able to see the operation section? 

 

Thanks

Matt Richards
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 17, 2025

I see the menu option, but when I select it the actual Operations section of the left nav is empty.

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