Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Configuracion para que los clientes finalicen los tickets

Gabriel Lujan
December 14, 2023

Como logra realizar esto?

consutla.jpg

1 answer

0 votes
Marc -Devoteam-
Community Champion
December 15, 2023

Hi @Gabriel Lujan 

This is done by exposing the workflow transition the the customer portal, This is a setting on a transition in the workflow that is used in the JSM project

See documentation here: https://support.atlassian.com/jira-service-management-cloud/docs/show-a-workflow-transition-in-the-portal/ 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events