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Configuracion para que los clientes finalicen los tickets

Gabriel Lujan
Gabriel Lujan December 14, 2023

Como logra realizar esto?

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Marc - Devoteam
Marc - Devoteam
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December 15, 2023

Hi @Gabriel Lujan 

This is done by exposing the workflow transition the the customer portal, This is a setting on a transition in the workflow that is used in the JSM project

See documentation here: https://support.atlassian.com/jira-service-management-cloud/docs/show-a-workflow-transition-in-the-portal/ 

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