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Comparative study between Jira Service Management and FreshDesk

abhishek_sharma03
abhishek_sharma03
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October 10, 2022

Dear All,

Has anyone in the community ever done a comparative analysis of JSM with Freshdesk ? If yes would you be able to share some pointers. 

Context - One of our customers is using Freshdesk and we wish to pitch him switching to JSM cloud instead.

Best Regards

Abhishek

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Jira Service Management
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