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Como enviar notificaciones a un hilo cuando se cierra ticket

Johanna Valenzuela
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September 19, 2022

Buen día, requiero que al cerrar un ticket en Jira, se envíe una notificación al usuario por slack pero en el mismo hilo del mensaje, no en el canal. Actualmente debo dar respuesta manual por slack además de la respuesta en Jira.

Gracias.

 

respuestaHilo.PNG

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