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Comment on issue when cloning based on components

Nate Dickinson
Nate Dickinson
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September 27, 2022

I'm cloning issues from JSM to JS for support from our dev team. I've created a rule in JS that creates a comment containing hyperlinks for a client based on component. The trigger for this rule is run when an issue is created, and this rule does not run when an issue is cloned into JS from JSM. How can I have this rule be applied, change trigger or other fix, so that I can have this comment be applied when the issue is cloned into JS? 

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Martin Bayer _MoroSystems_ s_r_o__
Martin Bayer _MoroSystems_ s_r_o__
Community Champion
September 27, 2022

Hi @Nate Dickinson , I guess you use Automation, right? Can you share the configuration? Screenshot is enough...

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