Clients' access to knowledge base

Hello,

My team is wanting to use Jira Service Management for a customer portal and knowledge base. However, we have three clients who all need their own articles and documentation to be private and exclusive to them. For example, Client A should not be able to access Client B's portal or knowledge base.

Is there a way to make the knowledge base categories exclusive to each client?

Thank you!

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Hi @amber

When you create your JSM project there is an option to link it to a specific space in Confluence. You can further also limit the articles using a label.

Go to Project Settings | Knowledge base to configure this.

I hope it helps.

Ravi

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Clients' access to knowledge base

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