Changing the order of resolutions per project

[Pierangelo Repetti]

Hello,

At present, the order of Resolutions is the same for the whole Jira instance.

We'd like to change the order and the default of Resolutions by project (Company-managed projects only).

For instance, Project A has a default of Unresolved and shows Won't do as second choice. Project B has a default of Done and shows Unresolved as second choice.

Is that possible ?

Thank you

[Sharumathy Krishnan · Accepted solution]

Hi @Pierangelo Repetti 

Currently the feature to re-order the resolution based on the project level is not available. There is a ticket with Atlassian, you can watch & vote the ticket. You'll be notified if they have any feature development - https://jira.atlassian.com/browse/JSWCLOUD-24167 

But if you would like to limit the resolution based on the project, you can achieve it through the workflow properties. Kindly check out this - https://valiantys.com/en/blog/atlassian-administration/jira-workflow-limiting-resolution-field-options/ 

Hope this helps!

Thanks,

Sharu

Empyra Software Solutions

[Pierangelo Repetti]

Thanks @Sharu - Empyra I see the feature has currently just one vote...no hope to see it implemented I guess. Anyway, I'll add mine.

[Nikola Perisic]

Hello @Pierangelo Repetti 

Yes, the order can be changed.

To do this:

1. Press a dot on your keyboard and type Resolutions (much faster way)
2. You will be presented with this screen:

     3. Use the arrows within the Order column to move them up and down - for example Done was first, I clicked on the down arrow and it moved down

[Pierangelo Repetti]

Hi @Nikola Perisic 

that's an order valid for all the projects in our Jira. I want to change the order for just one project.

Thank you

[Nikola Perisic]

Sadly no, this cannot be changed per project, it reflects to all of the projects