The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Change url

Juan Carlos Cardenas Padilla
January 4, 2022

good morning

I would like to know how to change a url: example

I have my jira service managment project and it gives me a url
https://integrait.atlassian.net/servicedesk/customer/portal/9

But this url I want to redirect to support.integrait.co

This can be changed by jira to perform the redirection of the link or touch with the dns?

Thanks

1 answer

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

3 votes
Answer accepted
Vishwas
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
January 4, 2022

Hey @Juan Carlos Cardenas Padilla 

Currently there is no option to configure JSM Customer portal to be redirected to a custom URL.

Maybe you can check with your IT Team about redirection or create a static html page for support.integrait.co which does the redirection to Customer portal URL.

Regards,

Vishwas

Vishwas
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
January 4, 2022
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events