Change the sender address from atlassian.net to my domain

[rtamam]

Hi

As part of using JSM, we're receiving emails from ***@myorg.atlassian.net

Is it possible to change it to my domain?

Thanks

Rom.

[Kai Krause · Accepted solution]

Hi,

an Organization Admin can setup other email adresses 

Add custom email addresses for app notifications | Atlassian Support 

In your organization -> Settings -> email 
Requires a DKIm /DMARC entry and then you have to setup your Projects .

BR
Kai

[Matteo Vecchiato · Accepted solution]

Hi @rtamam ,

Thank you for your question. It is possible to configure your own email account to send notifications, following this documentations:

1. https://support.atlassian.com/organization-administration/docs/what-are-the-steps-for-setting-up-custom-email-addresses/ 
2. https://support.atlassian.com/jira-service-management-cloud/docs/send-notifications-from-a-custom-domain-email-address/ 

As an alternative, you could evaluate to setup a custom domain for your Atlassian site: https://community.atlassian.com/forums/Enterprise-articles/Custom-Domains-in-Cloud-Development-Update/ba-p/2283483 

Kind regards 

[rtamam]

Thanks!

[Matteo Vecchiato]

Hi @rtamam please consider to set this question as replied to help further users.

Regards 

[rtamam]

Done