Cannot see project setting

[Matteo_Miele]

hi i am new to jira.

i created a service management project with multiple agent. 

i ended the trial period but since i need 1 agent i removed the old wrong agent. 

now i am no more able to see my project settings.

any help?

thanks

[Marc - Devoteam · Accepted solution]

Hi @Matteo_Miele 

Welcome to the community.

It seems the account you login with has no JSM agent license assigned.

Check if your account is set to be an agent in JSM.

[Akriti Sagar · Accepted solution]

Hi Matteo, when the JSM trial ends the project may become restricted if there’s no active Service Management license. Since you now only have 1 agent, check Jira settings > Products to confirm your license and ensure your user is a project admin. Without an active JSM license, project settings won’t be fully accessible.

[Matteo_Miele]

hi, 

i set my account as follow, in jsm i put user (agent) am i right?