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Cannot find custome field on request type view

Zaldy Parian
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September 17, 2023

Hi all,

I created a custom field (Functional area) for our incident and SR issue types. Under the Project settings > Request types > Request form, I can add the Functional area field. But in the Issue view, I cannot find the same field. What am I doing wrong?

missing_field.png

Thanks,

 

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Zaldy Parian
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 17, 2023

Ignore this question. I found out that in my screen I have 2 tabs. And the Functional area field is in the second tab. But the issue is in the portal view, I cannot add a tab.

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