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Cannot delete project

Stephen Trenta
Stephen Trenta
November 14, 2023

I have moved a project to the trash in order to permanently delete it (so I can migrate the same project again from On-Prem to Cloud). However, when I select the "Permanently delete" option from within the trash, it flashes the page and the project remains in the trash. How can I permanently delete the project immediately and not wait 60 days?

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Murat Seven
Murat Seven
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November 14, 2023

Hi @Stephen Trenta and welcome to the Atlassian Community!

 

After pressing the "Permanently delete project" button, the project doesn't get deleted immediately. It takes some time based on the number of issues within the project. Please wait, and after a certain period (which can vary depending on the project's size, sometimes taking a few hours), check again.

In addition, this link might assist you with your issue. 

Best,

Murat Seven

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Stephen Trenta
Stephen Trenta
December 14, 2023

Thank you, Murat. And sorry for the delayed reply. Yes, this was all we needed to do, wait a bit for it to go away.

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Ezgi Bayındır
Ezgi Bayındır
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November 14, 2023

Hi @Stephen Trenta ,

Can  you try using a different browser or using an incognito window?

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