Cannot Tag or Change the Reporter

[Elif Alverson]

Hello,

I created a new JSM project and assigned Jira Project Admin + Agent permissions to an user. Unfortunately he is not able to tag anyone with the Jira agent permissions or with admin permissions as well as change the reporter. The Jira users does not show up reporter drop down at all. When I try,  everything works fine. I checked the Jira Project admin permissions and it has the required permissions to edit the issues. What am I missing? Thank you.

[Nic Brough -Adaptavist- · Accepted solution]

Does the new user have the permission "change reporter"?

[Elif Alverson]

@Nic Brough -Adaptavist- , yes the user is the project admin which includes "modify reporter" permissions. 

[Elif Alverson]

@Nic Brough -Adaptavist- , it seems like I had to add the project agent and admin roles to Global Permissions: Browse users and groups. Thank you for your response and time.