Can you have approvals in Project boards?

[tmccamey]

We have approvals setup already in our Service Desk board(Service Management). I'm not sure if I'm doing it correctly or if the Project boards just do not allow it(Company managed/team managed).

Thanks in advance. 

[Angélica Luz]

Hello @tmccamey,

Thank you for reaching out to Atlassian Community!

When it comes to Board, this feature works on Jira Software and Jira Work Management projects only. It’s possible to create a board using a filter from Jira Service Management tickets, but it’s more for visualization since it’s not expected to work with JSM projects.

There is a feature request suggesting the implementation of this ability:

• Ability to create Kanban Board for Service Desk

If that’s not what you meant, can you please let us know more information about the issue? If possible, share a screenshot with us (just make sure to hide private information). 

For more information about approvals, please check the documentation below: 

• Set up an approval stage for a request
• Manage approvals in team-managed projects

Kind regards,
Angélica