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We have approvals setup already in our Service Desk board(Service Management). I'm not sure if I'm doing it correctly or if the Project boards just do not allow it(Company managed/team managed).
Thanks in advance.
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Thank you for reaching out to Atlassian Community!
When it comes to Board, this feature works on Jira Software and Jira Work Management projects only. It’s possible to create a board using a filter from Jira Service Management tickets, but it’s more for visualization since it’s not expected to work with JSM projects.
There is a feature request suggesting the implementation of this ability:
If that’s not what you meant, can you please let us know more information about the issue? If possible, share a screenshot with us (just make sure to hide private information).
For more information about approvals, please check the documentation below:
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