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Can we let customer users use Loom in JSM Cloud to create tickets

Can we let customer users use Loom in JSM Cloud to create tickets

The Report a Bug feature has been super powerful for us to use internally. Can we enable this for JSM external users so that our customers can create tickets this way when creating them through our portal?

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Hi @Katrina Meyers this sounds a lot like JSDCLOUD-15840 .

Feel free to comment on it, vote for it and watch it for updates.

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Can we let customer users use Loom in JSM Cloud to create tickets

1 answer

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