Can we default the "Customer" product access role for new users in JSM?

[Anshuman Sahoo]

Hi,

As Atlassian gives some updates on the new customer role, like None, Customer, and Agent. 

Can we make the "Customer" product access role by default for any new users in JSM? link below for more details.

- https://community.atlassian.com/t5/Jira-Service-Management-articles/A-dedicated-product-access-role-for-internal-customers-in-Jira/ba-p/2279244#M2631

[John Funk]

Hi Anshuman,

You will need to make the request directly with Atlassian. 

https://support.atlassian.com/contact/#/