Can we customize the text Need to raise a request?

[Karishma]

It would be better if we could display 

Submit a support request and submit some.... request directly to the customer portal -- instead of the generic link Need to raise a request? Contact us. Is it possible to change it and display all your request types directly?

[Ivan Lima]

Hi @Karishma, I came across similar questions to yours. You can take a look at them; perhaps it helps you as well.

https://community.atlassian.com/t5/Jira-Service-Management/Is-there-a-way-to-change-the-quot-Contact-us-about-quot-text-in/qaq-p/988748

https://community.atlassian.com/t5/Jira-Service-Management/Is-it-possible-to-make-the-Need-to-raise-a-request-Contact-us/qaq-p/1450136

Cheers.