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Can we create a custom field(Date type) which is automatically updated based on the action we perform on a specific issue type to a specific field level action (For ex: comment section(Internal/external comments)
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In Jira/JSM, when issues are commented (regardless internal/external), issue's "Updated" field will always be updated by default. Don't quite understand your need of a custom date field to captured time?
Please advise?
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Viasat Inc.
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