Hi Rakesh, from what I can tell, you can either keep the Canned messages to yourself (Personal responses), or share them with everyone (shared responses). That's what I've seen myself when creating them.
This was the post announcing the feature: JSM May New Features
You can pick that as you are building them.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.