Can't receive emails from any Jira address

[zan]

Hi

We were using auto email notification provided by Jira cloud, from no-reply@automation.atlassian.com and from Jira@{our_site}.atlassian.net. Everything was fine til today when suddenly none of us can receive email from those address. The automation log indicates the email was sent successfully.

Can someone help check the error message regarding maybe automation.atlassian.com? of whether we need to whitelist some Jira address/service domains. Thank you

[Chad Jackson · Accepted solution]

Check the Status Page Atlassian is having issues sending mail.

https://jira-service-management.status.atlassian.com/

[zan]

well I guess nvm, https://status.atlassian.com/ indicates some email delivery issue, should have check on this first

Thanks