Can't access Organization as it is under my previous @atlassian.com account

[Matthew]

Hello,

I am not able to create a ticket. I am a former Atlassian and I can't access my Organization as the only Org Admin is my previous @atlassian.com account. HR just ignored my requests to them. Is it possible to add my personal Atlassian account (that uses my personal email address) as an Org Admin so I can regain my Organization? My personal email address should be in Atlassian's records to prove that I am the same person.

Thanks in advance,

Matt

[Rebekka Heilmann _viadee_]

Hi Matt and welcome to the Community side of things ;)

I've requested assistance from the Atlassians on here, as we as Community members can't do much about it.

[Matthew]

Thanks. Hopefully they can help :)

[Matthew]

@Rebekka Heilmann _viadee_ any idea when someone will be able to respond? Thanks :-)

[Rebekka Heilmann _viadee_]

Response times seems to be slower at the moment... Not much I can do about that. I can request help but don't have any insights into open queues.

[Matthew]

I'm guessing this is a "no" from them and they just don't want to say so? Does Atlassian still have employees working the community forums? This is an issue I have been dealing with for years at this point and the least they could do is respond.