Can't Show Ticket Number on Request Page Portal for Customer

[Rian Nugraha]

Hi All

Now, i am setup a customer portal.
 
My Problem now is on Request Page Portal (as attachment) i cant show the ticket number on list columns. Because only "Summary, Status, Requester, Created date, Updated dated and Priority" can showed.

Can i have tutorial for showing the ticket number on request page portal at list columns.

Thanks before

Regard's
Rian N

[Mayur Jadhav · Accepted solution]

Hi @Rian Nugraha 

Ideally Customer portal have issue number or referance number for that you need configure colum in customer portal.

Please go through this document which will help you to understand the configuration of column in customer portal.

https://support.atlassian.com/jira-service-management-cloud/docs/customize-the-columns-in-your-customers-requests-list/

Thanks,

Mayur

[Rian Nugraha]

Hi @Mayur Jadhav 

thanks for your suggestion, now i can showed my Ticket Number.

Thanks
Regards
Rian

[Mayur Jadhav]

If the answer is helpful please hit the accept button ✅