Can "Project Settings > Chat" be setup for more than one project?

[Riaan Schutte]

I have the triage channel working for one service desk project but seems I cannot set this up for another service desk project in another slack channel...

Is there documentation stating it can only be integrated for one service desk per slack account?

[Jimmy Seddon]

Hi @Riaan Schutte,

I came here looking for the exact same answer.  Mainly because the documentation says it should be possible: https://support.atlassian.com/jira-service-management-cloud/docs/what-is-chat/

"Each service project can have one triage channel. Agents can work on requests from start to finish without ever leaving Slack."

@Molly Bronstein any chance you or someone else form Atlassian might be able to clarify this situation?

Thanks!

[Riaan Schutte]

Thanks, Doesn't look promising with no answers to this...