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Can issue view be set as viewable only for certain users?

alison.perez
Contributor
November 14, 2023

Hi. We have certain types of users where they will only be needing to see the details of the issue. These users should not be able to edit any value or change the status of the issue. 

 

Is there a way to set this in Jira?

 

Thank you Jira community.

3 answers

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1 vote
Rilwan Ahmed
Community Champion
November 14, 2023

Hi @alison.perez ,

  • If you need to enforce a particular permission check at any stage in the workflow, all you need to do is to add the jira.permission.* property on the concerned workflow step.

Example:

  1. To allow edit only for users in  jira-project-managers group
    Property key: jira.permission.edit.group
    Property value: jira-project-managers
  2. To allow edit only for users in particular project role
    Property key (1): jira.permission.edit.projectrole.1
    Property value: 10002
    Property key (2): jira.permission.edit.projectrole.2
    Property value: 10001

To add workflow property, please refer https://support.atlassian.com/jira-cloud-administration/docs/add-a-workflow-property/

More details in https://www.j-tricks.com/tutorials/permissions-based-on-workflow-status

alison.perez
Contributor
November 20, 2023

Tnx!

0 votes
Nguyễn Hoàng Trung
Contributor
November 14, 2023

hi @alison.perez 

Combine jira permission on workflow and jira security issue maybe worked with your needs.

alison.perez
Contributor
November 20, 2023

Thanks!

0 votes
Marc -Devoteam-
Community Champion
November 14, 2023

Hi @alison.perez 

I assume this relates to a JSM project.

If you als have Jira Software or Work Managment, you can grant users with a license on any of the product a collaborator role.

These users can be granted access to a JSM project, grant them the required permissions.

See also documentation here.

alison.perez
Contributor
November 17, 2023

Thank you!

Like Marc -Devoteam- likes this

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