Community
Q&A
Jira Service Management
Questions
Can i move the entire queue to a different project? (JSM to JS)

Can i move the entire queue to a different project? (JSM to JS)

I want to move the entire queue from JIRA service management to JIRA software. Please let me know if there is a way to do so.

1 answer

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

3 votes

Answer accepted

@Pooja Sree,

Are you saying you want to move all the tickets in a queue to a different project? Or that you want to you want to create the same queue in a different project?

Thanks,

Kian

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Yes, i want to move all the tickets in a queue to a different project @Kian Stack Mumo Systems

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

@Pooja Sree,

That shouldn't be too hard. You should write a JQL filter that matches what is in your Queue.

Once you have that written, use the bulk change feature to move all the tickets into the project/issue type you want.

Thanks,

Kian

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like • Mikael Sandberg likes this

Just to add to @Kian Stack Mumo Systems answer, when you are in the queue with the requests/issues that you want to move, just click on the Open in issue navigator icon up in the right-hand corner. From there you can do the bulk move.

Screenshot 2023-09-01 at 8.34.12 AM.png

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like • Kian Stack Mumo Systems likes this

Was this helpful?

Thanks!

Jira Service Management

DEPLOYMENT TYPE

CLOUD

PRODUCT PLAN

STANDARD

PERMISSIONS LEVEL

Product Admin

Forums

Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Can i move the entire queue to a different project? (JSM to JS)

1 answer

1 accepted

Comments for this post are closed

Was this helpful?

Thanks!

DEPLOYMENT TYPE

PRODUCT PLAN

PERMISSIONS LEVEL

TAGS

Atlassian Community Events