Can a single license be used by multiple agents?

I am wondering if there are any licensing regulations that prevent shared account scenarios. For example, multiple agents use one licensed account by sharing credentials. I understand this is not a safe and recommended practice. Just want to know if there are any licensing agreements/regulations that prevent account sharing.

3 answers

2 accepted

4 votes

Answer accepted

Welcome to the Atlassian Community!

No is the short answer.

Licences are for separate individuals, and technically, it's illegal to use shared accounts on Atlassian software - it breaches the terms of the contract you have agreed to.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Thanks a lot!

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Hi @Nic Brough -Adaptavist- !

Could you please inform me which clauses in the licensing terms prohibit the use of shared accounts by multiple agents?

If you could send the links it would be very helpful.

Thanks.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

I'm not going to look that up for you.

I'll reverse it - can you tell me the cases where is it legal to use shared accounts?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like • Antti Salo likes this

3 votes

Answer accepted

Hi @Md Eashir Arafat

Generally, no, it's not legal to do that.

It's a breach of your agreement with Atlassian if you use a Cloud product.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Thank you.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

2 votes

@Md Eashir Arafat -

I agreed with @Nic Brough -Adaptavist- stated. One cannot share the same account license with multiple agents. It is not legal to do so with Atlassian products licenses.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Okay @Nic Brough -Adaptavist- and @Joseph Chung Yin we know that this is what is expected.

But to but to provide a "legally" valid response, it is necessary to cite "legal documents".

The Atlassian's user is linked to a valid email, but in some cases, depending on the institution's policy, there may be Institutional email accounts with more than one person in charge.

The purpose of my question is to clear up the use of the platform via non-personal email accounts, provided that the account has only one person in charge.

After extensive research into Atlassian's terms of service, I believe I have found the answer.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Suggest an answer

Was this helpful?

Thanks!

Jira Service Management

DEPLOYMENT TYPE

CLOUD

Forums

Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Can a single license be used by multiple agents?

3 answers

2 accepted

Suggest an answer

Was this helpful?

Thanks!

DEPLOYMENT TYPE

TAGS

Atlassian Community Events