Can Jira remove records in accordance with our Records Retention Schedule?

Hello:

Does Jira have the ability to apply our company's records retention schedule to help desk tickets?

Thank you,

1 answer

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Hi, @esteinberg. Welcome to the community 👋

This simple answer is yes. You'll do this with Atlassian Automation.

That said, we don't know how complicated your company's records retention schedule is 😉

Let us know if you don't think Automation will be able to handle this.

Best,

-dave

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