Can Jira remove records in accordance with our Records Retention Schedule?

[esteinberg]

Hello:

Does Jira have the ability to apply our company's records retention schedule to help desk tickets?  

Thank you,

[Dave Rosenlund _Trundl_]

Hi, @esteinberg.  Welcome to the community  👋

This simple answer is yes. You'll do this with Atlassian Automation.

That said, we don't know how complicated your company's records retention schedule is 😉

Let us know if you don't think Automation will be able to handle this.

Best,

-dave