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Hi, I use Freshdesk. We have the Atlassian JIRA app installed on Freshdesk, this allows me to create a new issue on JIRA or link to an existing issue on JIRA.
My question is - Is there an equivalent for JIRA that would allow me to create a new Freshdesk Ticket or link to an existing Freshdesk ticket?
Thanks in Advance
Brian
2 answers
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Welcome to the community. Since FreshDesk is a third party application, I would recommend you to contact the vendor for technical assistance on the integration setup/configuration against their app with Jira.
Hope this also helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Technology Applications Team
Viasat Inc.
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