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Can I download the raw data used for TTR report?

Nikoleta Nikolova
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October 6, 2022

Hello,

 

I am using the Time to Resolution (TTR) report in Jira SM. The "Download CSV" option downloads a table that contains the average TTR for the each day during the period I specified. 

In the report itself I can go to each day and view the amount of tickets and their TTR (please see the screenshot below)

scrsh1.png
The downloaded report doesn't contain that, it's just a summary of each day's average Time to Resolution:

scrsh2.png

Is there a way for me to get not only the result for each report series, but also the raw data that lead to these calculations (i.e. the breakdown of the tickets for each day)?

Regards,

Nikoleta Nikolova

 

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