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Can I configure it so that only members can open cases?

auadsakk
auadsakk
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May 2, 2025

There are strange accounts, like noreply+68749ca@id.atlassian.com, automatically opening Jira cases. Can I configure it so that only members can open cases?

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Kai Krause
Kai Krause
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May 2, 2025

Hi and Welcome.

under the Admikn Icon -> products -> Jira Service Management you can configure some stuff 

Screenshot 2025-05-02 092839.png

Depends how your structure is implented and what you try to archive. 

BR

Kai

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Jira Service Management
Jira Service Management
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