hello
i am working on JSM DC 5.15 version.
as per our requirement, we need to change Orange/Amber colour incidiation.
Currently system take less than 30 minutes left for the SLA to breach. and change SLA in Orange / Amber colour. I want to change it to - less than 2 hours left for SLA breach.
Please help
Community moderators have prevented the ability to post new answers.
I'm afraid but this is not possible now. You can watch and vote for that feature - https://jira.atlassian.com/browse/JSDSERVER-4535
Regards,
Seba
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