Can I add a 'Open new request' button on the Requests page in the Portal?

[Radu Ichim]

On the requests page, there is no button for the portal users to go back to creating a new request:

Is there a way in which to custom-add a 'Open a new request' button somewhere on this page, to take the users back to the portal project homepage (/servicedesk/customer/portal/x)?

Thank you

[Abraham - New Verve Consulting · Accepted solution]

Hi @Radu Ichim,

Unfortunately I don't think that's available in the standard configuration of the portal. The closest solution I can think of would be to change the help portal name in the customization tab at the right hand side of the portal. If you change it from "Beiersdorf System Maintenance" string to something else such as "Raise new request". That would look like a "button" and the link brings you back to the portal to raise requests:

There might be apps in the Atlassian marketplace to enhance the Portal personalization though: https://marketplace.atlassian.com/search?query=portal

I hope that helps,

Kind regards,

Abraham