I have an auto attendant with call routing rules setup. Press 1 for this team or Press 2 for that team, etc.
I'm looking for a report of what selections people are using. Do they all Press 1 and then have to be transferred to 4? Is anyone ever using Option 5?
Hi @Josh Reed
Welcome to the community.
Can you provide more context on your setup, screenshots etc.
On what you have setup and where?
Do keep in mind Jira is not a reporting tool, you might can ask rovo to see if it can make a kind of report for you.
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