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Call Routing Report

Josh Reed
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July 1, 2026

I have an auto attendant with call routing rules setup. Press 1 for this team or Press 2 for that team, etc. 

 

I'm looking for a report of what selections people are using. Do they all Press 1 and then have to be transferred to 4? Is anyone ever using Option 5?

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Marc -Devoteam-
Community Champion
July 2, 2026

Hi @Josh Reed 

Welcome to the community.

Can you provide more context on your setup, screenshots etc.

On what you have setup and where?

Do keep in mind Jira is not a reporting tool, you might can ask rovo to see if it can make a kind of report for you.

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