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Block Reply Emails for the Jira-Linked Project Email

Lia Laurindo
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November 7, 2024

 

 

I have an email associated with my project in Jira, where requests can be sent via email and these emails are converted into issues. However, when this email is included in a thread, a new issue is created with every reply in the thread. How can I block the creation of issues for replies in email threads? I noticed there is an option to create a block list, but it only allows the inclusion of specific emails or domains. In my case, I would need to create a rule to block emails with subjects that contain "RE:", for example.

 

 

JIRA-MAIL.png

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