Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Block Reply Emails for the Jira-Linked Project Email

Lia Laurindo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 7, 2024

 

 

I have an email associated with my project in Jira, where requests can be sent via email and these emails are converted into issues. However, when this email is included in a thread, a new issue is created with every reply in the thread. How can I block the creation of issues for replies in email threads? I noticed there is an option to create a block list, but it only allows the inclusion of specific emails or domains. In my case, I would need to create a rule to block emails with subjects that contain "RE:", for example.

 

 

JIRA-MAIL.png

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events