Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

BUG: Full browser refresh when jira app (connect or forge) is open, removes some sidebar menu items

Boris Zozoulia
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 13, 2021

Hello Community, Atlassian folk.

I wonder if this has been reported previously

In our Jira Cloud, we have installed some custom apps (there is one forge app, and one Atlassian connect app. These apps are available in both Jira and Jira Service Management products.

Apps appear in sidebar menu.

In Jira service management:

When I clicked that menu item - app is getting rendered.

Once the app is rendered, if I full refresh the browser window (f5 in windows), some of the sidebar menu items disappear, namely queues, and a few other ones.

This behaviour is not present in Jira, and refreshing the Jira screen, does not remove any menu items.

Any suggestions?
Please refer to the screenshot below, where all the JSM related menus have disappeared.

jsm-menu-gone.png

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events