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Avoid comment popup when status is changed in portal

Marco Raminelli
August 27, 2026

I have requests on the portal from which the customer can change the status.

This action imply a comment pop up. Is there a way to avoid this?

For example, here, clicking on "In lavorazione" transition, I get the following pop up:

image.png

1 answer

1 vote
Andrea Robbins
Community Champion
August 27, 2026

Not possible sadly!

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