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Autopopulate Slack channel name on Organization field on Jira ticket

Manjula Arudappa
Manjula Arudappa February 12, 2024

When my client submits the ticket on Slack, and the ticket gets Autocreated on Jira, I want the Slack channel name on which the Client requested to create ticket to be auto-populated on the Organization field on the created JIRA ticket, how can I achieve this ?

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Odd_lynice
Odd_lynice
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 12, 2024

Hi @Manjula Arudappa 

I hope the recommendation made in this community post helps you achieve your end goal.

 

Get the slack channel name in a field of the ticket 

 

Theodore

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