I have idea to send automatic reply to customer with button in the body comment, so the customer will guided to get a correct consultant to assign, if in this community have a same case or already success to develop it please share it
thanks
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.