Automation - Substask

[leonardo villanueva]

Hi, how are you! i need your help to fix an issue.

We have an automation that create 2 subtask automatically in a ticket parent, but they are consecutives so w the 2nd subtask should opening when the first subtask is completed.

Currently, the opening and closing of boths subtasks, is manually.

How can we do it works automatically?

Thanks!!!

[Jack Brickey]

Why not create the second subtask when the first moves to done? You could do that with a separate rule the triggers when an issue transitions to done, conditions on it being a subtask.