Automation - Branch Sub-tasks

[Emirhan Türkay]

Hi Everyone

My question is, when the status of a different issue type within the same project is set to success/sold, a new issue of a different issue type is created in the same project. This newly created issue also has a sub-task associated with it. I want to perform actions on this sub-task. For example, if the Project Manager field in the sub-task is empty, then transition the issue to work in progress. How can I do this? I'm sharing a screenshot of the rule I created.

Thank you in advance.

[Jovin]

Hey @Emirhan Türkay 

Issue creation is scoped to the branch its in, as such the Sub-task you create would not be able to be branched and worked on again. 

Simplest way around this would be to have a 2nd automation rule that has the checkbox on the details "Allow this rule to be triggered from other automation rules" and set it up below:

• Trigger: Issue created
• Condition: IF issue type = Sub-task AND Project Manager IS EMPTY
• Action: Transition issue to Work in Progress

[Emirhan Türkay]

This is my new rule:
However, the audit log shows a different issue. I want to create a sub-task under the newly created issue mentioned in my previous message. Additionally, I want the status of the newly created parent issue to change when the status of the sub-task changes. I am attaching the images.

Thank you in advance.

[Manav Shah]

Here, the best solution is to create two separate automation rules. 

1.
a. Trigger = when issue is transitioned to success/sold
b. Action = create new issue in issuetype "BC - Project Handover" 

2.
a. Trigger = when issue is created
b. Field condition = issuetype is "BC - Project Handover" 
c. Field condition = status is equal to "Open"
d. Create issue = sub-task in KocDigital IOT
e. Create a branch = for sub task 
f.  Field condition = Project Manager is EMPTY
g. Action = transition issue to "WIP"

[Emirhan Türkay]

This is my new rule:
However, the audit log shows a different issue. I want to create a sub-task under the newly created issue mentioned in my previous message. Additionally, I want the status of the newly created parent issue to change when the status of the sub-task changes. I am attaching the images.

Thank you in advance.

[Manav Shah]

Can you add a condition: "Project Manager is EMPTY" before and then put "Then: Assign the issue to"? 

[Manav Shah]

@Emirhan Türkay did it work out?