Hi there,
Even though we updated the payment, our account is still suspended.
Please Help ASAP
Ticket for renewal payment:
CA-2782107
Ticket for Reactivate Subscription :
CA-2782159
CA-2782156
CA-2782163
Welcome to the community @Renzo Bersano
What was a reason that got your account suspended?
On which plan were you subscribed to?
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The payment failed and when changing the credit card, the payment is not updated
Now i have all products suspended !
What happens when you click on Reactivate?
I see, this is something that Atlassian needs to take care of.
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