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Atlassian Admin Access not working

Deleted user
February 8, 2021

So I was handed the reigns of Jira Admin. The group that gave me access can't seem to figure out what is missing. So they asked me to figure it out, therefore I am here. What did we miss?

When trying to access Directory / Managed Accounts  under Atlassian Administration, it states I still need permission. I am in the following groups: Jira Service management / Site Administrator / Jira-administrator.

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Hana Kučerová
Community Champion
February 8, 2021

Hi @[deleted] ,

welcome to the Atlassian Community!

I think you need to be an organization admin (some other org admin can add you), see this question for instructions...

Deleted user
February 8, 2021

Thank you, looks like you are right. I need to be an Org Admin. 

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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