Assign category to the article failure

[Александр Головченко]

Dear Sir/Madam,

Experiencing problems with assighning articles to categories in Jira Service Managment project. The error message states to try again in a minute, but the problem seems to be fairly consistent. 

Thank you!

[Angélica Luz]

Hello @Александр Головченко,

Welcome to the Atlassian Community!

When it comes to Categories, currently, there is a limit of 20 categories and 50 articles per category. When the limit reaches it shows the error you mentioned.

There is a feature request suggesting improvements for that:

• Increase the limit of the KB categories

Please, click on vote and also watch to receive updates from our product team.

If that’s not the case, can you please let us know if it happens when adding any article to any category?

Can you create a test category and add an article?

Is it affecting other project administrators?

Have you tried using another browser?

Kind regards,
Angélica