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Assets and Description field

Melissa Coon
July 30, 2025

In Assets we have an attribute called Description that is a text area field.  If I type in that field, anywhere in the field, after ONE keystroke, my curser goes to the bottom of the field.  

 

 

 

2 answers

0 votes
Melissa Coon
August 5, 2025

After opening a ticket with Atlassian, I thought I would share that this is a known issue/bug....... affecting Text Area attributes.  It doesn't happen if the attribute is a Text field, only TextArea field.

Melissa Coon
August 5, 2025

issue key JSDCLOUD-16468.

0 votes
Marc -Devoteam-
Community Champion
July 31, 2025

Hi @Melissa Coon 

Welcome to the community.

I tried this in multiple schemas in assets and on multiple instances, but I can't replicate this.

Can you try it in an incognito window, other browser.

Disable any browser add-ons, or clear your cache and cookies.

Melissa Coon
August 4, 2025

Sorry, I was out of the office for a couple of days.  I tried all your suggestions, and I still am getting the same results.  NOTE that one of my co-workers is experiencing this same issue.  If the field is a text field it is fine, but any that are Text Area, has this issue.

Marc -Devoteam-
Community Champion
August 5, 2025

HI @Melissa Coon 

Option to try is to use a private device and see if it's the same. Then you can exclude if its a device isue or not.

As I said, I can't replicate this in 5 different instances, so for me it has to be rthe device or browser or your specific instance.

But if it's the instance all your colleagues should experience this.

Melissa Coon
August 5, 2025

Thank you!  I am opening a ticket with Atlassian!

Like Marc -Devoteam- likes this

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