Asset Object activity logs and update triggered automations audit logs not updating

[Josh Schoenick]

We are experiencing changes made to asset objects not reflecting in the activity logs and automations that should trigger on object updates not being processed.

Anyone else experiencing this in JSM cloud?

[Aslam K M · Accepted solution]

Dear Chris and Josh,

This has been identified to be an internal incident with JSM Assets.
- We request you to raise a ticket with a Atlassian Support Team to hear the latest on the resolution.

Thank you for your patience.

Regards.
Aslam

[Chris Rogers]

Hi @Josh Schoenick

Is this a relatively new issue for you, or have you always noticed it?  I've noticed before that after doing an Asset import, the activity log isn't up to date with something that I've just imported, and that searching for a value I know has changed doesn't work immediately, but eventually, it updates (background indexing update maybe?).

I'll keep a closer eye on the next few updates I do to see if anything jumps out at me.