Are there SLAs on demand?

I have a project created with the Legal template in JSM. When a client requests a request to a lawyer, they agree on the delivery date and with this date the SLA of the request is defined and the SLA is measured. Now the process is manual, is it possible to implement this in JSM?

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Not as of yet. You might wish to watch and vote for this issue - JSDCLOUD-1832

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Thanks so much, :(

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Are there SLAs on demand?

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