Approval through Email via (team managed software project)

[Julina Del Rosario]

Hi team, is approval via email applicable in a team-managed software project? If yes, how can we connect it properly? In my case, I encountered an error after the approver approved through email.

[Benjamin]

HI @Julina Del Rosario ,

There could be various factors leading to this. Please follow the below documentation to help you troubleshoot the reason you getting bouce@atlassian.net

https://support.atlassian.com/jira/kb/troubleshooting-bounce-emails-from-bounceatlassiannet/

Hope this helps!

[Marc - Devoteam]

Hi @Julina Del Rosario 

You will need to make sure this issue is already a customer and the email address is correct.