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An error message is displayed when creating the form.

Sean Hong
I'm New Here
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February 3, 2022

The following error message appears when I click the save changes button.

How can I solve this?

 

Error: Saving template form failed

A server error occurred while trying to save the template form.

1 answer

3 votes
Chris Thomas
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February 3, 2022

One of your synced fields is not available in the screen schema for the issue type you are trying to create.

Click Create and take note of all the fields available when creating the issue type, then make a note of all the fields you are trying to sync to a Jira field. The ones that are not available are the ones causing this issue.

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